Selling a Smile

Last month I spent almost $200 to see one of my favorites DJ’s perform at a night club on Miami Beach. I fought myself when buying the ticket because I think paying $200 for general admission is ridiculous, but I have been waiting for years to see Tiësto up close and live.

So I saved my tips from my face painting jobs and treated myself. My sister and I got there early, we wiggled our way to the front of the dj booth, and 2 hours later we were waiting patiently for Tiësto to take the stage. I was so excited that I ignored the fact my feet were burning from my ‘too cute to walk in’ heels. Another hour passed and still no sign of Tiësto. It was now 2 am. I was irritated, tired, and questioning why I wasted $200 to see someone that might not even show up.

TiëstoAt that moment, Tiësto and a cannon of confetti lit up the club. I couldn’t believe I was 2 feet away from the world famous DJ Tiësto. With one glance at is face, I was no longer upset. All my feelings were swept away in a glow stick trance and all I could focus on was the biggest smile on his face. Tiësto spun for 5 hours after that. By 7 am I was almost in a coma from being so tired and deaf. I took a picture of Tiësto right before he left the stage and he had the same kool aid smile 5 hours later. I began thinking to myself, “He really loves what he does, it’s written all over his face”.


Heather in HollandI’m writing this blog from 30,000 feet in the air. I’m heading home after teaching three awesome classes in Holland. I asked the organizer of the classes why he wanted me to teach and not the other great talents of our industry, and he said because the people of Holland call me smiley. They enjoy the fact that I smile from start to finish while I teach and always welcome them with a smile. I never really thought about it, but a smile can be a game changer.

A smile speaks a thousand words in any language. A simple smile can invite someone to conversation, cut the tension, welcome communication, and make someone feel important.

One of my favorite business role models, Jeffrey Gittomer, once advised to put a mirror in front of your office phones and look at yourself when you are talking to customers. Try to smile the whole way through the conversation and see how different the conversation will be. Our faces wear our emotions, so when you are frowning, in a bad mood, or can’t muster a grin, the customer can feel it. So, that mirror still sits on my desk. I practice a smile every day. As silly as it sounds, I contribute much of my success to my smile. (Time to get Veneers, lol)

Wearing and using a smile is a small move in the right business direction. Think about times where a good smile has won you over, and how it changed your mood at that moment. Think about Julia Roberts in pretty woman or George Clooney and his seductive grin. Think of President Obama and how he smiles when he looks at his wife and children…. Those moments are contagious and memorable. I know it may sound cliche, but start with the man in the mirror. When you are on your way to a gig, getting ready to knock on the door of a party, or meeting the crazy birthday mom, check your smile first. There is always a reason to smile, let success be the biggest motivator!

Happy painting friends!

How To Get More Business

Creativity Takes CourageThere comes a time in every entrepreneurs journey where the road splits and we have to shift gears from operating as a hobby to full throttle sales. Many of us start off small, clients here and there, passing out the occasional card, and answering calls at our leisure. Problem with that is, at the same time, we have invested in hundreds and even thousands of dollars in supplies that aren’t generating income. So the real question is, “How do I get the business I want and need?”.

*Disclaimer: The thoughts, advice and information provided in this post are solely the opinions of the author and should be followed up with due diligence prior to holding them as truth.
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  1. Determine the level of business you are looking to pursue.
  2. If you want to do the occasional birthday or town event, or if you only want to work one weekend a month, I don’t suggest that you flood the town with business cards. If you are looking to work every weekend and possibly a restaurant or two during the week, then your strategy will differ. Some of us have BIG plans for our face painting businesses. We want to bring in the bucks, book tons of good paying gigs, and paint till our hands hurts. But it’s important to weigh the pros and cons. Typically a face painters busiest days of the week are Saturday and Sunday, which are also the days we like to spend with family, catch up on house chores, or attend our own personal events. Are you ready to commit your weekends to work? If you are, I will tell you how to get more business, but if you don’t want the responsibility of booking, invoicing, inventory, and working on the weekends, then you will want to consider working through an agent that will book you based on availability.

  3. There are no shortcuts to being successful in business.
  4. Investing is one of the most crucial aspects of business success and growth. When I refer to investing, I’m not just talking about in product. I am talking about investing your time in marketing (meeting people), volunteering, doing research and learning.

  5. Marketing yourself in most cases is free.
  6. Marketing involves putting your people skills to work. Get out there and network. Talk to your neighbors, teachers, friends, and get involved in your community events. Visit a local family restaurant and offer a family night to drum up business. That alone gives you the opportunity to network with other families in your area. Invest time in people and those people will turn into customers.

  7. Planning can mean the difference between success and failure.
  8. What am I talking about you say? Suppose it’s a busy weekend and you have three parties booked back to back. Rather than waiting until the day of to punch in the addresses in your GPS and drive frantically from event to event, map out your day on Thursday. Call the party mom’s or event managers to confirm locations and ask for any special instructions. Planning early will eliminate the surprise factor that can cause you to run late, mess up an address, or forget about a road closure that may take you 20 miles out of the way.

  9. Research is another core component of being successful.

Creativity is a way of LifeI spend no less than 20-24 hours a week researching trends, color schemes, browsing the web for ideas, new products, reading blogs, answering questions, watching you tube, teaching myself new skills and finding inspiration. If you are a newbie you will want to spend your time browsing the net looking for pricing ideas for your region, local events to market, research what services others are offering and at what prices, and how you can possibly collaborate with local agencies. Being prepared is important because when push comes to shove knowing your worth will mean the difference between ending the day in the red or the black.

Every year I face paint at the largest Hispanic festival in south Florida. Over 100,000 people attend this festival and being prepared pays off. I am hired to face paint the public at no charge. For me it’s a great event because I get paid whether I paint 10 people or 100 people. The difference is that we are allowed to accept tips. So it’s in our best interest to move the line. After several years of doing this event, I have my system down packed. I have a limited display and work from a board. I can paint almost 20 people per hour based on the board designs. I print off the flags of the various Hispanic countries, laminate the sheets and offer them as designs. This formula works to my advantage because I can move quick and my customers are happy.


open your mindLast year a local new painter decided to set up shop at the festival. Her first mistake was that she failed to do her research. One, you have to have a permit and insurance to set up a concession at a city festival. Two, she did not bring a table to set up her supplies, so she asked me to share mine. My client that hired me did not want her painting next to me because she didn’t know if she was using proper materials or had proper paperwork, so she made her move. Later that afternoon I saw the poor girl using an empty box as her table. Third, she didn’t come prepared. She did not have pictures for the people to choose from, she had to “look up” the flags on her iPhone, and she didn’t have extra water to use to change out her cup.

After the festival I walked over to her to talk to her and introduce myself. I handed her my card and told her to give me a call and that I’d help her. At first she seemed put off. Perhaps she was slightly embarrassed or didn’t know what my intentions were, but that call is the reason she is now running a successful face painting business.

If she had taken the time to visit the festival and do her research to find out if there were painters at the festival, what designs they were offering, what they were charging, if she was legally able to just show up and paint, what products they were using, etc.., she would not have faced the embarrassing challenges she brought upon herself.

Lastly, I want to stress the importance of learning. I have taken well over 300 classes on just face painting. I try to use any free time I have to watch a FABAtv lesson. Learning helps you be prepared, helps you service your customers better, and helps you gain an advantages over the other painters that only paint three designs or cheek art. For example, one of my favorite customers called and asked me if I could paint her daughters synchronized swimmers team and she was looking for water proof make up. Luckily for me I had just watched a class by Nix Herrera about airbrush make up application and that gave me the knowledge on what to offer her.

Another time when I was hired to paint at a boy scout convention. I stayed up till 3:00 AM watching classes by Mark Reid, Lynne Jamieson, Sammie Bartko, and Wiser just to brush myself up on the designs boys love. Learning is what engages us to try new things, explore beyond our comfort zone of butterflies and princesses, and can open up doors of possibilities. If you are struggling with speed, invest some time in learning techniques to help you speed up your designs without compromising quality. If you are uncertain about how to file your taxes or incorporate as a business in your state, invest time in reading and learning about it on the SBA website or business blogs. Don’t underestimate the importance of investing in yourself. You are selling yourself and your services. It makes perfect sense to be prepared with the right tools, the right knowledge, and the insight about how to do the best job possible.

Having those tools will certainly take you 10 steps in the right direction to create more sales, gather more clients and grow your business.

I write these articles to share my knowledge and help other artists grow. Please feel free to share you business advice with me and our community of painters. If you wish to write for the Faba Blog, contact us.

Happy Painting!

Creativity never goes out of style

Networking

Join us at the 2012 FABAIC

As we seek higher achievements and greater success, others can help us. As a matter of fact, some will take pleasure in doing so as long as they feel that we are trustworthy and deserving of their help. This is why it is important to understand that it is not only having connections, but keeping in contact with them and providing value to them that will make them effective.

The FABAIC offers a unique opportunity to network within your industry. Attending the convention allows you to connect with painters in your area, manufacturers of face and body art supplies, photographers and models.
To make the best of your networking at FABAIC bring with you the following:

Attitude
The twin of friendly is smiley and since most people like to do business with their friends, the most important tool you have is your smile. Remember that we only have one chance to give a good impression. Everything from our hair to our shoes is an indicator of who we are. The way we communicate and the way we are perceived by others depends much on a positive attitude and the ability to look at someone in the eye. Doing so displays confidence.

FABAIC Fun

Business cards
Never leave home without business cards in your pocket. I also carry a business card size portfolio that I can show along with my business cards once the conversation about face and body painting gets going. A picture says a thousand words and because our business is so unique, having them on hand to illustrate our point hooks people into wanting to know more.
Check out this Faba Blog article on Business Cards for more information on making the perfect card for your business.

Enthusiasm
The secret to success in networking is being prepared to engage another person in a way that they will be interested in you and what you do. Whatever you tell people, be proud of it and be enthusiastic about it. It helps to write down a 30 second introductory commercial for yourself and your services that can be used over an over as a key to open the doors that lead to success.

Face Painting Business

Make a commitment to network and grow your business. At FABAIC we offer an extensive marketing track to help you learn more so you can earn more. Not only are there classes for networking, the whole convention is full of possible new networks and business opportunities. Allow us to help you succeed.
-Marcela

The FABAIC – Face and Body Art International Convention is being held May 23rd-27th, 2012 at the Hyatt Regency Bonaventure Conference Center and Spa in Ft. Lauderdale, Florida.
Website: http://www.fabaic.com

How Do You Get That Gig?

Tom Cruise & Children Face PaintedWhen I browse the pages of celebrity tabloids occasionally I run across face painting on famous children. I am always amazed how there is rarely ever a picture of the artist, as I’m also curious to know who the lucky painter was. I have been fortunate enough to paint for several celebrities and it certainly has helped me get more business, but when I tell people that I have painted for Lebron James and Dan Marino, they always ask, “How did you get that gig?”.

When investing your money, an advisor will tell you it’s all about diversification. The same principles apply to business and getting bigger gigs. Typically, very wealthy clients or celebrity clients do not plan their own parties. They have assistants that hire event planners. So, when you are marketing your business, it’s equally important to seek out exclusive event planners and do some networking. High end event planners want to know you are professional, respect the privacy of the client, and use etiquette when working high end events.

How do I let the event planners know I’m a good candidate and how do I meet high end event planners?

One of the best ways to meet event planners is by attending or searching event planning networking events. ISES,the International Special Events Society, hosts several events across the US and the organization is made up of party planners, advertising companies, and event planners. Searching their events and offering your services to their meeting planners is a good way to exhibit your skills and make excellent contacts. Biz Bash is another special events show that happens around the country and they cater to larger budget event planners as well. Five years ago I volunteered to body paint at the special events show. I was able to network with several event planners that now use us religiously for special events, concerts, sporting events, and jobs I would have never had access to. I was able to show that I was professional, courteous, and explained to each planner the benefits of working together. Most planners want one less headache to deal with, and if you can be a no hassle addition to their services they are happy!

Face Painting with the NFLAnother way to diversify, is to reach out to the cities. If you are incorporated and carry insurance you can register with your local city to be able to bid for city jobs. I registered with the City of Miami as a business that offers event planning, face painting, balloons, and decor. Part of the process of hiring for city events, includes going through the procurement process. Procurement involves sending out a bid for the event and the city is required to accept a certain amount of proposals. If you submit a proposal and get the contract you are officially in with the city, and lots of business can be produced from it. City contracts are usually for multiple events, which also works in your favor.

Check out your local government or city website and find out how to become Small Business certified and see how you can get in on the procurement action.

My last advice tip to get the aww inspiring gigs is to contact larger and local event planning companies. Typically, they get hired to do large scale events because they can be full service companies. They also carry large amounts of insurance so they are an easy hire for bigger events. I frequently work with All Star Events located in South Florida. They are a full service event planning company that has done events for the Miami Dolphins, Miami Heat, Florida Panthers, Julio Iglesias, many of the Heat and Dolphin players and several other high profile clients. They love working with me because they know I won’t take pictures or embarrass them, so when they book a package they like to include my services. Chances are those clients would never go looking for just a face painter. They have so many other factors to consider, they look for a company that can do it all. Getting in good with the “Do it all” companies is a great way to create steady work.

Keegan Hitchcock for DASH

I’m all about promoting my fellow painters, I get so excited to see them grow and accomplish great things. The Dash body painting was done by my great friend Keegan Hitchcock. When I asked her about it she was so non-chalant and didn’t even seem nervous. Below are a few more images of Keegan’s work. You can find her on facebook at KeeganBodyArt.

Belvedere Body Art by KeeganJameson Body Painting by Keegan

A similar experience happened with another great artist, friend of mine, and FABAtv instructor Heather Aguilera. She got a call on her way home from shooting her FABAtv classes, and was asked to paint the famous sculptor and pop artist, Romero Britto.

Share your stories with us on how you got the gig, and if you have any pictures you can share, please do!

Happy Painting!

Heather